Privacy
Privacy Policy
Last Updated: [9th September 2024]
- Information We Collect
1.1 Personal Information: When you interact with us through our physical stores or online bookstore (bookemporiumpk.com), we may collect personal information such as:
- Name
- Email address
- Phone number
- Mailing and billing addresses
1.2 Non-Personal Information: We may also collect non-personal information including:
- Browser type and version
- Device information
- IP address
- Pages visited on our website
- Referral websites
- How We Collect Information
2.1 In-Store Transactions: When you make a purchase in our physical stores, we may ask for your contact information for billing purposes, promotional offers, or loyalty programs.
2.2 Online Orders: When you place an order through our online bookstore (bookemporiumpk.com), we collect your personal information to process the transaction, fulfill your order, and keep you informed about the status of your order.
2.3 Newsletter and Promotions: If you opt to receive newsletters, promotional offers, or updates, we collect your email address and consent to send you these communications.
2.4 Cookies and Web Analytics: Our website uses cookies to improve user experience. These cookies help us analyze website traffic, customize content, and deliver targeted advertisements. You may choose to disable cookies through your browser settings, though this may limit certain features of the website.
- How We Use Your Information
We use the information collected for the following purposes:
- Order Fulfillment: Processing transactions, delivering orders, and providing customer support.
- Marketing: Sending newsletters, promotions, or offers if you have opted-in.
- Customer Service: Addressing your inquiries, resolving issues, or providing information.
- Improving Our Services: Understanding user behaviour on our website to enhance the shopping experience and develop new services or features.
- Legal Obligations: Complying with applicable legal requirements and regulatory obligations.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Payment Processors: To facilitate your online or in-store transactions.
- Shipping Providers: To deliver your purchases efficiently.
- Service Providers: Including IT service providers, analytics platforms, and marketing agencies, who assist in website functionality, security, and customer communications.
- Legal Authorities: When required by law, or to protect the rights, safety, or property of our company or others.
- Data Security
We prioritize the security of your data. We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
- Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Opt-out of marketing communications at any time.
- Request deletion of your personal data, subject to legal requirements.
- Object to the processing of your data where applicable.
To exercise any of these rights, please contact us via email at [Insert Contact Email].
- Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
- Children's Privacy
Our bookstore and website are not directed at children under the age of 14, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us, and we will promptly delete it.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
- Changes to This Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with the date of revision.
- Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:
The Book Emporium
Email: info@bookemporium.pk
Phone: - +92 335 2250997 & +92 312 5660770
Address: Plot # C54, Block 2, Kehkashan, Clifton
Karachi Sindh Pakistan